cub99 Terms and Conditions for Platform Use

Definitions and Interpretation

In this Terms and Conditions document, the following words and expressions carry the meanings set out here, unless the context requires a different interpretation:

• "Platform" refers to the cub99 website accessible at https://cub99.onl, including all services, games, and features provided within it.
• "Player" or "User" refers to any individual who registers and uses an account on the cub99 platform.
• "Account" refers to the personal account registered by a player on the cub99 platform.
• "Account Balance" refers to the total amount in Ringgit Malaysia (RM) or digital assets held in a player's account.
• "Bonus" refers to any free credits, additional funds, or promotional benefits given by cub99 to a player.
• "Wagering Requirement" refers to the number of times a bonus or specific amount must be wagered before a withdrawal is permitted.
• "Services" refers to all types of games, bets, and other activities offered through the cub99 platform.

All section headings in this document are for reference purposes only and do not affect the interpretation of any provision. Singular words include the plural and vice versa, unless the context requires otherwise.

Account Eligibility and Registration

2.1 Age Requirement

To register and use cub99 services, players must be at least 21 years old on the date of registration. cub99 reserves the right to request age verification documents at any time. If a player is found to have registered with a false age, the account will be closed immediately and all balances will be forfeited without prior notice.

2.2 Single Account

Each player is only permitted to hold one active account on the cub99 platform. Holding multiple accounts by the same player — using different names, email addresses, phone numbers, or payment methods — is a serious breach of these terms. cub99 reserves the right to close all related accounts and forfeit the balances in those accounts if such a breach is detected.

2.3 Accuracy of Information

Players are responsible for ensuring that all information submitted during registration is true, accurate, and current. This includes full name, identity card number (MyKad) or passport, date of birth, email address, and mobile phone number. False or misleading information may result in account closure without compensation.

2.4 Identity Verification

cub99 reserves the right to request player identity verification at any stage, particularly before processing withdrawals. Players may be asked to submit a copy of their identity card (MyKad), bank statement, or other supporting documents. Failure to submit the requested documents within the specified timeframe may result in temporary suspension or closure of the account.

Account Use and Player Responsibilities

3.1 Login Security

Players are fully responsible for the security of their login information, including their username and password. Sharing login information with any other party is prohibited. All activity that occurs within a player's account is the responsibility of that player, unless it is proven that unauthorised access occurred due to negligence on the part of cub99.

Please contact our 24/7 support team immediately via live chat or email if you suspect your account has been accessed without authorisation.

3.2 Prohibition on Automated Tools

The use of any automation software, bots, scripts, or other technological tools to manipulate games or gain an unfair advantage is strictly prohibited. cub99 uses advanced detection systems to identify such activity, and any account found to be using them will be closed immediately.

3.3 Technical Responsibility

cub99 works to ensure the platform operates smoothly at all times. However, occasional technical disruptions may occur. In such cases, cub99 is not responsible for any losses suffered by players as a result of technical disruptions beyond cub99's control, including internet disruptions on the player's end.

Deposits and Withdrawals

4.1 Deposits

The minimum deposit is RM20 via all payment methods accepted by cub99. Supported payment methods include Touch 'n Go eWallet, DuitNow, online banking via FPX, ShopeePay, and cryptocurrencies (USDT, BTC, and ETH). Players are advised to use payment methods registered in their own name only.

4.2 Withdrawals

The minimum withdrawal amount is RM100 per transaction. Withdrawals are usually processed within 5 to 30 minutes, subject to the required verification process. cub99 reserves the right to request additional verification before approving a withdrawal for security and compliance purposes.

4.3 Illegal Funds

Players are prohibited from using the cub99 platform to transfer money derived from illegal activities. cub99 complies with anti-money laundering (AML) guidelines under its international licence. Any transaction suspected of violating these rules will be reported to the relevant authorities.

Bonuses, Promotions and VIP Programme

5.1 Welcome Bonus

cub99 offers a 100% welcome bonus on the first deposit, up to a maximum value of RM300. This bonus requires a wagering requirement of 25 times the bonus amount before any withdrawal involving that bonus funds is permitted.

Below are examples of how the welcome bonus wagering requirement is calculated:

5.2 General Bonus Terms

• Each player is eligible to receive the welcome bonus once only.
• Bonuses cannot be converted directly to cash without meeting the wagering requirement.
• cub99 reserves the right to cancel a bonus if there is evidence of promotion abuse, including the opening of multiple accounts.
• Other promotions (such as cashback, birthday bonuses, or referral bonuses) have their own terms stated on the relevant promotions page.

5.3 VIP Programme

cub99 offers a VIP programme with five tiers that provide weekly cashback rewards to loyal members. Each tier carries higher benefits based on the player's gaming activity:

• Bronze — weekly cashback of up to 0.2%
• Silver — weekly cashback of up to 0.5%
• Gold — weekly cashback of up to 0.7%
• Platinum — weekly cashback of up to 1.0%
• Diamond — weekly cashback of up to 1.2%

VIP tier upgrades depend on the player's activity and loyalty over time. Cashback is credited to the account weekly and may be subject to additional usage terms.

Game Rules and Betting

6.1 Acceptance of Results

All game results produced by a certified random number generator (RNG) or by live dealers in a live casino session are final. Players agree to accept those results once they are recorded by the cub99 platform system. Any dispute regarding game results must be submitted within 72 hours of the date of the incident.

6.2 Game Integrity

Any attempt to manipulate, interfere with, or compromise the integrity of any game is a serious violation of these terms. This includes, but is not limited to, collusion between players to gain an unfair advantage, misuse of technical errors, or exploitation of any vulnerability in the game system.

6.3 Sports Betting

All sports bets placed through the cub99 sportsbook section are subject to the specific rules set for each event and bet type. Displayed odds may change until the bet is confirmed by the system. Confirmed bets cannot be cancelled unless cub99 carries out a cancellation due to a technical reason or system error.

Prohibited Conduct

Players are prohibited from doing the following on the cub99 platform:

• Registering or using an account with the intent to commit fraud, money laundering, or any other illegal activity.
• Using third-party software, automated bots, or any tool designed to manipulate games or the betting system.
• Abusing promotions or bonuses through multiple accounts, false point accumulation, or any other unauthorised method.
• Transferring funds or credits between player accounts without cub99's authorisation.
• Spreading false information about the cub99 platform to other players or the public.
• Using inappropriate, disruptive, or harmful language or behaviour towards other players in any interactive feature of the platform.

Account Suspension and Closure

8.1 Closure by Player

Players have the right to close their account at any time by contacting the cub99 24/7 support team via live chat or email at [email protected]. Before closure is processed, any existing balance will be returned to the player subject to the completion of all outstanding wagering requirements and the required identity verification.

8.2 Closure by cub99

cub99 reserves the right to suspend or close any account without prior notice if there is evidence or reasonable suspicion that a player has violated any provision of these terms, engaged in fraudulent activity, or caused loss to cub99 or other players. In cases of confirmed fraud-based closure, the balance in the account may be forfeited.

8.3 Self-Exclusion

Players who wish to take a break from betting or who are concerned about their gaming habits may apply for self-exclusion through cub99's support channels. Self-exclusion can be set for a specific period or permanently. cub99 encourages players to seek help early if needed through our Responsible Gambling page.

Limitation of Liability

To the extent permitted by applicable law, cub99 and its parent company, directors, employees, partners, and agents shall not be liable for any direct, indirect, incidental, or consequential loss suffered by players in connection with the use of this platform.

This includes, but is not limited to, financial losses arising from game results, unforeseeable service disruptions, or technical errors beyond cub99's control. cub99 makes no guarantee that the platform will always be error-free or available without interruption at all times.

Amendments to Terms and Conditions

cub99 reserves the right to review, amend, or update any part of these Terms and Conditions at any time without prior notice. However, cub99 will make reasonable efforts to inform players of material changes via a notice on the platform or through the registered email.

The latest version of these Terms and Conditions can be accessed on this page at all times. Continued use of the cub99 platform after any amendment is published will be considered full acceptance of the amended terms. Players who do not agree with any amendment are advised to stop using the platform and contact customer support for the account closure process.

Governing Law and Dispute Resolution

cub99 operates under an international licence issued by a recognised regulatory body. These Terms and Conditions are governed by and interpreted in accordance with the applicable legal principles under that licensing jurisdiction.

Should any dispute arise between a player and cub99 regarding the use of the platform, both parties agree to first attempt to resolve the dispute through a voluntary negotiation process. If negotiation is unsuccessful within a reasonable period, the dispute may be referred to a mutually agreed arbitration body under the relevant jurisdiction.

For any enquiries relating to these terms, players may contact the cub99 support team, which operates 24/7 in Malay and English, via live chat or by email at [email protected].